To ensure we can keep in touch with you throughout the renewal period and beyond, please ensure your e-ticketing information is up to date.
To confirm the correct email address is currently registered to your account, simply log in by clicking here.
This email address should also be accessible on your smartphone, as this will be required for you to download your digital season ticket to your smart device.
If you have an outstanding question relating to a 2024-25 season ticket renewal or purchase, please initially consult our FAQs.
Our ticketing team are also available to support you throughout the renewal or purchase process via the methods below:
The easiest and quickest way to contact us is via ticket.office@safc.com.
Stadium of Light ticket office
Supporters can also visit the Stadium of Light ticket office via the opening times below:
Monday: 10am-5pm
Tuesday: 10am-5pm
Wednesday: Closed*
Thursday: 10am-5pm
Friday: 10am-5pm
Saturday: Open 11am to kick-off on matchdays only**
Sunday: Closed
*Closed for processing. Support will be continue to be available via email and telephone via 0371 911 1973.
**Please note, we are unable to process season ticket renewals or purchases on a matchday.
Telephone
Alternatively, fans can contact the ticket office by telephone on 0371 911 1973 during the opening hours listed above.
The Club is partnering with Ticketmaster throughout the season ticket sales period to increase phonelines.
Please be advised that you may be placed in a queue upon calling, as we process all calls on served on a first-come, first served basis.